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  • 1. What services do you offer?
    We provide a comprehensive range of services, including: Personal Health Care: Assistance with daily activities such as bathing, dressing, and mobility. Rehabilitation at Home: Physical, occupational, and speech therapy services to aid in recovery. Support for Elderly Caregivers: Respite care and assistance to support family caregivers.
  • 2. Who can benefit from your services?
    Our services are designed for individuals of all ages who require medical care or assistance with daily activities at home. This includes those recovering from surgery, managing chronic illnesses, or needing support with personal care.
  • 3. How can I arrange for services?
    You can request services by contacting us directly through our website's "Contact Us" page or by calling our office. Our team will work with you to assess your needs and develop a personalized care plan.
  • 4. What insurance plans do you accept?
    We accept a variety of insurance plans, including: Ohio Home Care Waiver (Medicaid Waiver) Ohio Home Care Waiver Nursing (Waiver Nursing & PDN Nursing) Area Agency on Aging (Passport and Come-Care) Council on Aging (Passport) My Care Ohio Buckeye Waiver My Care Ohio Molina Waiver My Care Ohio Aetna Waiver Long-term care insurances Private Pay VA home care programs If your insurance is not listed, please contact us to discuss your options.
  • 5. Are your caregivers qualified?
    Yes, our caregivers are highly trained professionals who undergo thorough background checks and receive ongoing education to ensure the highest quality of care.
  • 6. How do you ensure the safety and well-being of clients?
    We prioritize client safety by conducting regular assessments, maintaining open communication with family members, and adhering to strict health and safety protocols.
  • 7. Can I customize the care plan to fit specific needs?
    Absolutely. We work closely with clients and their families to develop personalized care plans that address individual needs and preferences.
  • 8. What areas do you serve?
    We primarily serve clients in Ohio. Please contact us to confirm if we can provide services in your specific location.
  • 9. How do I get started with Infinity Health care Solutions?
    Getting started is simple. Reach out to us via our website or by phone, and our team will guide you through the process, from initial assessment to the commencement of services.
  • What is the cost of Medication Management services?
    Our Medication Management services are often covered by insurance. Please contact us for details based on your insurance plan or ask about private pay options.
  • Can you help with both prescription and over-the-counter medications?
    Yes, we assist with both prescription and non-prescription medications to ensure complete medication management.
  • What happens if I miss a dose?
    Our team will provide guidance on how to handle missed doses and adjust your schedule as necessary.
  • What technology do I need?
    You’ll need a smartphone, tablet, or computer with a camera and a stable internet connection.
  • Is my information secure?
    Yes! All video visits are conducted using HIPAA-compliant, secure platforms to protect your privacy.
  • Can I use video visits for all types of care?
    While many services can be provided remotely, certain situations may require an in-person visit. Your provider will advise you if a video visit is appropriate for your needs.
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